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Feature · during the call

Live call notes, MEDDPICC filled in as you talk

The short answer

Yes. Veracity is a desktop app that keeps notes while you talk, so you can listen instead of typing. The notes have tabs for Summary, MEDDPICC, Facts, Open questions, Objections, Stakeholders, Tasks and more. After the call, MEDDPICC shows up again in your recap and in your rating.

Updated October 29, 2026 · Veracity
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Veracity's live call notes tabs, each with a count: Your notes 0, Summary 3, AI research 4, MEDDPICC 8, Observations 3, Facts 4, Learned 2, Open Qs 4, Objections 1, Stakeholders 5, Suggested Qs 3, Tasks 0
Live call notes in the Veracity app. Each tab counts up as the call fills it.
01 / What goes in the notes

What goes into the notes during a call?

Typing notes while the buyer talks means half-listening. Veracity keeps the notes, sorted into tabs, and you read them when there's a pause.

Your notesWhat you type yourself, next to the rest.
SummaryWhere the call stands, in a few lines.
MEDDPICCWhat the call has told you about the deal, letter by letter.
FactsThings the buyer stated: systems, numbers, dates.
Open questionsWhat's still unanswered, so you can ask before the call ends.
ObjectionsThe pushback the buyer raised.
StakeholdersThe people who came up on the call.
TasksThe next steps someone agreed to.
02 / MEDDPICC as you talk

How does MEDDPICC fill in while you talk?

Run the call the way you normally would, and read the MEDDPICC tab when there's a pause. Here's what each letter covers, so you know what to ask about when one is still thin.

MMetrics. A number the buyer puts on the problem, in their own units.
EEconomic buyer. The person who can approve the spend, by name.
DDecision criteria. What they'll use to compare options.
DDecision process. The steps, people and dates between now and a decision.
PPaper process. The legal, security and procurement reviews after a yes.
IIdentify pain. The problem, and what it costs if nothing changes.
CChampion. Someone inside who will sell the change when you're not in the room.
CCompetition. Every other option they have, including doing nothing.

For three questions to ask for each letter, see MEDDPICC explained, with discovery questions for each letter.

03 / After the call

Where does MEDDPICC go after the call?

MEDDPICC shows up in three places, so what you found on the call stays with the deal.

DURINGLive notes

The MEDDPICC tab fills in as you talk.

AFTERThe recap

The recap has a MEDDPICC section, beside Diagnosis, Risks and Improve.

OVER TIMEYour rating

MEDDPICC also feeds the rating of your calls.

The notes come from what was said on the call, so read them before you update the deal. For the review that follows, see call grading that shows the question you could have asked.

04 / Questions

Questions, answered

Yes. Veracity's live notes include a MEDDPICC section that fills in while you talk, and the recap after the call includes MEDDPICC too. The notes come from what was said on the call, so read them before you update the deal.
No. The MEDDPICC section shows up on every call, and the other tabs, like Summary, Facts, Open questions and Tasks, are there whatever method you use.
Yes. The Your notes tab is for what you type yourself, next to the notes Veracity keeps.
No. Veracity runs on your computer beside Zoom, Teams, Google Meet or Webex, or in a meeting in the room, so no bot joins the meeting. Before every call you confirm you have consent to record.
Keep reading
GuideMEDDPICC explained, with questions for each letterWhat each letter means and what to ask for it.Read → FeatureCall grading that shows the question you could have askedEvery question graded, with what to ask instead.Read → GuideHow to run a discovery call, with example questionsWhere MEDDPICC fits in a first call.Read →

Listen to the buyer. The notes keep up.

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